Thats it just a simple question and the answer depends on the satisfaction level of the individual towards his/her insurance coverage. What I mean here is insurance coverage for your car. I am considering of changing my insurance coverage from AIG an American Brand to Malaysian product. I have been subscribing to AIG for a few years already and the reason being AAM is one of its agent. When I subscribe to AIG those days, I was provided with FREE towage in case of my car breakdown. But after THIS experience and I promised the guy who answered me on the 24 hour Toll Free line that I will change my insurance coverage from AAM to another company. I am keeping my word so that AAM has lost another loyal customer.
I know many of my readers have cars or motorbike and been using different insurance coverage. Hope my readers will response to this posting. Is it Etiqa, Kurnia or the many Takafuls.
My car is an old faithful Proton Saga 1.5i ans has been on comprehensive cover ever since I bought it in 1997 and now my NCB is already at maximum. My present coverage will expire on 17 July 2010 and now I am looking for another insurance company.
The criteria is not based on what gift they are going to give but the convenient and full after sales support. Vehicle owner buy insurance not because they need it but because it is compulsory. When it is compulsory, then insurance companies must also provide the much needed service by being their customer.
Being an old car and i travel all over West Malaysia, my car will be susceptible to breakdowns. When a car breakdown most has to be towed from the breakdown location to a workshop. This tow charge is the most miserable problem for the car owner. He is thinking of how much to pay for the repair and the tow trucks operators are paractising their cut throat skills on these so called victims of car breakdown. You read my blog about this? A 20 metre tow will cost me RM80.00.
Which insurance provide FREE towage for breakdown and other after sales service?