EXPERIENCE IS THE TEACHER OF ALL THINGS
-Julius Ceaser

Saturday, December 12, 2009

Err99 - Canon Can't Solve IT?

Its about a month now that my Canon 1000D camera was sent back to the service because it can't Auto Focus and the Err99 keeps hogging everytime I press the shutter. Went to the shop last week after getting a call that the is being repaired. It costs me RM340 for faulty of the camera lens and the shutter release. That is for a camera that is still under warranty. I am not sure whether its the manufacturer's fault or the users fault.  

How shiok I was when I can get back my camera and the following day is Jomheboh at Bukit Jalil. Now I can go and snap more pictures for the Blog4FT contest. I took the camera around Bukit Bintang and did a few shots to test and suddenly the Err99 message like this appears again. This message was captured when the first time I experience it last August.

 I have complained about that Err99 when sending in but it seems the problem has not been solved. So, my assumption is the technician did not do anything about this error. When I send in the camera the first time the guy behind the counter said that its human error and not camera's fault. Human error? Did I change any setting? BTW, I insist that he let the technician check and rectify the problem.

So, after I get that message again (less than hour later), I called the guy and he said that, Error99 cannot be repaired? What? This is a Canon camera. And Canon is not just any brand that has been manufactured in the backlanes of Puchong or Jalan Pasar. Canon is a reputable brand and a world brand. I asked him whether this problem specific to Canon and he said yes. So, is he correct? That Err99 is a Canon problem? If he is right, then Canon camera's is not a good investment after all. Its a technical problem and don't tell me Canon technicians do not know how to overcome Err99.Taking by that guy's word, I am beginning to loose faith in Canon now and if I were to buy a new camera I would go for other brand.

4 comments:

akmal said...

1st question.. where do u send ur camera for service? RM340 for that service are too expensive..

actually err99 because of the kit lens. the problem with the connection of the lens and body. if u got another lens, try replace it..and err99 disappear.. spontaneously..it's not ur body fault..

in the mean time, u try 'rub' ur lens connection with the eraser.. maybe it will help u sometime..not permanently.. the best solution is, find new lens.. =)

akmal said...

1st question.. where do u send ur camera for service? RM340 for that service are too expensive..

actually err99 because of the kit lens. the problem with the connection of the lens and body. if u got another lens, try replace it..and err99 disappear.. spontaneously..it's not ur body fault..

in the mean time, u try 'rub' ur lens connection with the eraser.. maybe it will help u sometime..not permanently.. the best solution is, find new lens.. =)

cikgu said...

thanks akmal,
I bought the camera at Low Yatt and the warranty expires on 31 Dec 2009.

That amount was for replacement of parts inside the lens body and camera shutter release. I was told both were "broken".

About Err99, I did try what you mentioned after reading Err99 solution from the internet but unsuccessful. Since I sent the camera in for service, I better let the technicians do it then. My camera is 1000D kit.

InobonG ProPer said...

All this while, am thinking of buying a Canon camera. Then after reading ur problem..I have to re-think again...

Is SONY ok?

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