She is only lucky that she just lost RM 2,200.
My CIMBClicks account was blocked because I ignored their email. I too get this email but just ignored. My account still exist tilltoday. CIMB (other banks too, maybe) do advice about this type of scam on their website not to fall prey to cyber conmen.
So, the next time you receive this email, usually in the spam mailbox, just ignore. But if you are not sure.DO NOT CLICK from email. Type the URL in the address box and you will be sure to be linked to the respective bank and not the conmen.